Returns & Exchanges

At Ofra Cosmetics, we want you to be completely satisfied with your glow. If you are not 100% happy with your purchase, you can return your items within 30 days of the delivery date for a refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging and were purchased directly from our official website within the last 30 days.

• 2.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.